Processes

Transformation – Digitalization – Project Management

A structured process visualization brings clarity to complex initiatives. It helps establish a shared understanding, enables efficient project management, and drives targeted digital transformation. Whether used as a roadmap, phase model, or interactive visualization, such representations make progress measurable, enhance collaboration, and reduce risks.

 

Transformation

Shaping Transformation

Strategic change across organization, culture, and processes.

1. Analysis & Goal Definition

 

🎯 Objective: Understand the current situation, identify digitalization potential, and develop an initial vision.

  • As-is analysis: Processes, systems, maturity level (e.g., using models like the Industry 4.0 Maturity Index)
  • SWOT, GAP, or potential analysis
  • Identify digital focus areas and fields of action
  • Engage stakeholders and develop an initial vision

📄 Typical Documents:

  • Digital Strategy Canvas
  • Maturity Assessment
  • Stakeholder Analysis
  • Business Model Canvas

2. Strategy Development & Target Vision

 

🎯 Objective: Define a clear digital vision, strategic direction, and key enablers for implementation.

  • Develop a target vision for the digital future
  • Select digital levers (e.g., automation, AI, platforms)
  • Define governance structures, guiding principles, and KPIs
  • Ensure leadership buy-in and alignment

📄 Typical Documents:

  • Digital Strategy
  • Target Architecture / Vision
  • Digital Roadmap
  • Use Case Portfolio

3. Planning & Prioritization

 

🎯 Objective: Translate strategy into actionable initiatives, assess feasibility, and allocate resources effectively.

  • Derive concrete programs and projects
  • Conduct business cases and feasibility analyses
  • Plan resources, timelines, and budgets
  • Prepare change management and communication measures

📄 Typical Documents:

  • Project Briefs
  • Feasibility Studies
  • Budget Plans
  • Transformation Portfolio

4. Implementation & Piloting

 

🎯 Objective: Launch initial projects, validate solutions, and build momentum for broader rollout.

  • Start implementation of first initiatives (e.g., IoT, new ERP systems, AI projects)

  • Pilot key use cases and scale successful solutions

  • Apply agile or classic project management methods

  • Build internal capabilities and support change initiatives

📄 Typical Documents:

  • Project Plans / Backlogs
  • Technical Concepts / Specifications
  • Communication Plans
  • Training Materials

5. Scaling & Integration

 

🎯 Objective: Roll out successful pilots across the organization and anchor them in processes, systems, and structures.

  • Scale proven pilot projects
  • Integrate solutions into core processes and systems
  • Adapt organizational structures, roles, and responsibilities
  • Evaluate results and derive learnings

📄 Typical Documents:

  • Handover Documents
  • Rollout Plans
  • Operating & Support Models
  • Lessons Learned

6. Steering & Continuous Improvement

 

🎯 Objective: Ensure long-term success through structured monitoring, governance, and ongoing innovation.

  • Establish a digital governance and steering model
  • Define KPIs and dashboards to measure success
  • Implement continuous monitoring and improvement mechanisms (e.g., Digital Factory, Transformation Office)
  • Foster a culture of innovation and agility

📄 Typical Documents:

  • KPI Dashboards
  • Management Reviews
  • Innovation Pipeline
  • OKR Systems
Digitalization

Driving Digitalization

Strategically leveraging technologies - secure, efficient, and scalable.

1. Understand & Assess

 

🎯 Objective: Capture the current state, identify opportunities and risks

  • Maturity assessment (e.g., Industry 4.0 Maturity Index)
  • Benchmarking (e.g., against competitors)
  • Identify digitalization potentials

📒 Methods / Techniques:

  • SWOT analysis
  • Business Model Canvas
  • Stakeholder analysis
  • Maturity models (e.g., acatech Industry 4.0)
  • Heatmaps / Process maps

2. Develop Strategy & Target Vision

 

🎯 Objective: Define a digital vision and strategic priorities

  • Develop a digital target vision
  • Prioritize use cases
  • Establish governance, principles, and KPIs

📒 Methods / Techniques:

  • Vision and mission workshops
  • Digital Strategy Canvas
  • TOGAF / Enterprise Architecture
  • Scenario planning
  • OKR (Objectives & Key Results)

3. Planning & Portfolio Management

 

🎯 Objective: Plan concrete actions, projects, and budgets

  • Derive a digital transformation portfolio
  • Develop a roadmap
  • Conduct resource and risk analysis

📒 Methods / Techniques:

  • Portfolio analysis (e.g., Eisenhower Matrix, Impact-Effort Matrix)
  • Business case / ROI evaluation
  • Lean Portfolio Management (e.g., in SAFe)
  • Gantt chart planning, Work Breakdown Structure (WBS)

4. Implementation & Piloting

 

🎯 Objective: Implement and evaluate initial use cases and pilot projects

  • Launch small pilot projects (e.g., automation, data analytics)
  • Apply agile methods and iterative approaches
  • Build digital competencies

📒 Methods / Techniques:

  • Design Thinking
  • Scrum / Kanban / SAFe / LeSS
  • Minimum Viable Product (MVP)
  • DevOps / Continuous Integration
  • User Testing, Feedback Loops

5. Scaling & Change Management

 

🎯 Objective: Roll out successful solutions and adapt the organization

  • Roll out successful pilots
  • Adjust processes, roles, and systems
  • Support through change management

📒 Methods / Techniques:

  • Kotter’s Change Model, ADKAR
  • Training programs / enablement
  • RACI matrix for responsibilities
  • Handover models
  • ITIL for service delivery

6. Monitoring & Continuous Improvement

 

🎯 Objective: Embed and continuously advance digitalization sustainably

  • Introduce governance models and KPIs
  • Foster an innovation culture (e.g., through Digital Labs)
  • Implement automated monitoring and improvement

📒 Methods / Techniques:

  • KPI dashboards
  • PDCA cycle (Plan-Do-Check-Act)
  • Process mining / data analytics
  • Feedback systems
  • Innovation funnel / design sprints
Project Management

Successfully Managing Projects

Structured, agile, or traditional - always results-focused.

1. Project Initialization / Project Kick-off

 

🎯 Objective: Validate project idea, clarify mandate, and approve project

Typical Activities:

  • Define project mandate
  • Conduct feasibility analysis
  • Establish project organization
  • Identify stakeholders

📒 Methods & Techniques:

  • Project brief
  • Stakeholder analysis
  • Business case
  • SWOT analysis
  • Benefit analysis
  • Goal definition (SMART)

📦 Tools:

  • Word, Excel, PowerPoint (project mandate, presentations)
  • MS Teams (kickoff meeting)
  • OneNote (initial documentation)

2. Project Planning

 

🎯 Objective: Structure the project, plan tasks, resources, time, and costs

Typical Activities:

  • Define work packages (WBS)
  • Schedule planning (timeline, Gantt chart)
  • Resource and cost planning
  • Risk management
  • Communication and quality planning

📒 Methods & Techniques:

  • Work Breakdown Structure (WBS)
  • Network diagram / Gantt chart
  • Milestone planning
  • RACI matrix
  • Risk analysis (FMEA, risk portfolio)
  • Communication matrix

📦 Tools:

  • Microsoft Project, Smartsheet, Planview
  • Excel (cost and resource planning)
  • Visio (structure & workflows)
  • SharePoint/Teams (document management)

3. Project Execution & Control

 

🎯 Objective: Execute, monitor, and adjust the project

Typical Activities:

  • Task allocation & progress tracking
  • Project controlling (time, cost, quality)
  • Change management
  • Team coordination

📒 Methods & Techniques:

  • Actual vs. planned comparison
  • Earned Value Management (EVM)
  • Status reports
  • Change requests
  • Lessons Learned log
  • Daily stand-ups (in hybrid approaches)

📦 Tools:

  • MS Project (controlling)
  • Power BI (KPI dashboards)
  • Teams / Planner for daily management

4. Project Closure

 

🎯 Objective: Properly close the project and hand over results

Typical Activities:

  • Obtain client acceptance
  • Final report & documentation
  • Disband project team
  • Closing workshop (“Lessons Learned”)

📒 Methods & Techniques:

  • Acceptance protocol
  • Project closure report
  • Lessons Learned workshop
  • Project evaluation
  • Success metrics

📦 Tools:

  • Word/PDF (final report)
  • Miro / MURAL for retrospectives
  • Confluence or Teams Wiki for documentation